01 Return Eligibility

We want you to be satisfied with your purchase. Return requests can be submitted within [14 or 30 days] of receiving your order, subject to applicable law and the conditions below.

• Items must be unused and in their original condition.
• Original packaging and tags should be included where applicable.
• Proof of purchase may be required.

02 How to Return an Item

Contact our support team with your order number, the item you wish to return, and the reason for your request. We will provide instructions for the return process.

Please contact us before sending any item back.

03 Refund Process

Once we receive and inspect your returned item, we will notify you of the refund decision. Approved refunds will be issued to your original payment method, subject to applicable law.

Processing times may vary depending on your payment provider or financial institution.

04 Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order details and, if helpful, photographs. We will work with you to resolve the issue.

05 Exchanges

Exchanges depend on product availability. Contact our support team to discuss the item you would like to exchange and the available options.

06 Return Shipping

Return shipping costs will be handled according to the circumstances of the return and applicable law. Any applicable shipping charges or deductions will be communicated during the return process.

07 Exceptions & Consumer Rights

Certain products may be subject to legal restrictions or exceptions to return rights. Any such exceptions will be applied only where permitted by law. This policy does not limit your statutory consumer rights.

08 Order Cancellations

Contact us as soon as possible if you wish to cancel an order. Dispatch may affect our ability to stop shipment, but this does not remove any cancellation rights available to you under applicable law.